The latest version of DAVID4 software is out and it is Version 4.5.2! We always recommend you to use the software so please use the auto-update function in the DAVID software or download the latest version here.
Most improvements can be found "under the hood": Better scan quality, enhanced filtering of outliers from reflective surfaces, some usability details, and a few bug fixes...
One important new feature is the "Support Request" . If you experience a problem that requires assistance, e.g. calibration, hardware connection or scan quality optimization, you can use the "Create Support Request" function in the Help menu.
It will automatically collect relevant information such as screen shots of the DAVID window and camera images, calibration data, DAVID settings, system information, connected USB devices and their drivers, etc. and will be put into one ZIP file on your desktop.
All you need to do is to send that ZIP file together with a detailed problem description to Growshapes and we can help you solve the problem you are having.
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